Is Fax Still Used? Data from 7.5 Million Online Faxes
Updated July 25, 2026 · Data through July 2026 · Methodology v1
Yes. People still use fax every day. Since 2009, users have submitted 7.5 million faxes
(19.2 million pages) through GotFreeFax alone, and the service has delivered 5.8 million of them. Many went to
insurers, banks, government agencies, and healthcare providers that still accept documents by fax.
Here, we share aggregate statistics from our own platform. The findings come from actual usage records,
not survey estimates.
Key Fax Usage Statistics
7.5M
Faxes submitted since 2009
5.8 million delivered · 19.2 million pages · April 2009 to July 2026.
3.4 pages
Average fax length in 2026
Up from about 1.8 pages in 2010. Faxes keep getting longer.
89%
Sent on weekdays
Tuesday is the busiest fax day, narrowly ahead of Monday; weekend volume falls by two-thirds.
January
Busiest fax month
About 14% more faxes per day than December, the yearly low.
Busy signal
Top reason faxes fail
Followed by no carrier detected and no answer.
28%
Sent to toll-free lines
In 2024–2026, up from 24% in 2019–2023. Destinations include insurers, agencies, banks, and healthcare providers.
~1%
Addressed internationally
France, the UK, Australia, Germany, and Japan lead international destinations.
9%
Abandoned before sending
Composed on the site but never confirmed by the sender.
About This Dataset
We calculated these aggregate statistics from fax transmissions sent through GotFreeFax.com,
a leading free online fax service that has operated since 2009. All figures describe activity on this platform.
Our users skew toward consumers and small businesses in the United States and Canada, so you should not
read these numbers as industry-wide estimates.
We calculate each metric from complete transmission records. For example, we count a fax as failed only
after the system exhausts all automatic retries. The records move through three stages: 7.5 million faxes
submitted → 6.8 million confirmed attempts (after the sender confirms by email) →
5.8 million delivered.
For weekday, seasonal, and abandonment shares, we use submissions. We calculate the toll-free share from
attempted faxes to valid 10-digit domestic numbers, and rank failure reasons using terminally failed attempts.
Our audience size and search visibility change over time. Because those shifts can distort raw volume trends,
we focus on ratios and long-term behavioral patterns that hold up better. We also flag figures that may reflect
changes in who finds the site instead of changes in how people fax. We publish aggregate statistics only.
We never share individual fax records, sender information, or recipient fax numbers.
Fax Usage FAQ
Is fax still used in 2026?
Yes. Since 2009, GotFreeFax alone has handled 7.5 million fax submissions and delivered 5.8 million of them. Hundreds of thousands continue to go each year to businesses, healthcare providers, insurers, and government offices that accept documents by fax.
Who still uses fax?
Organizations receive a large share. From 2024 through 2026, 28% of domestic faxes in our dataset went to toll-free organizational fax lines, while most sending took place during weekday office hours.
Why do faxes still fail?
Busy receiving lines cause the most failures in our data. No carrier detected and no answer follow.
Can I cite these statistics?
Yes. You may cite them freely with attribution to GotFreeFax. We appreciate a link to this page, but the choice is yours. Suggested citation: “Source: GotFreeFax fax usage data, gotfreefax.com/fax-statistics”. Journalists can request custom aggregate data cuts through our press page.
Full Research Report in Preparation
We are preparing a complete research report for this page. It will include the full time series,
additional findings, methodology, and downloadable aggregate data. Journalists can request embargoed
access through the press page.
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